13469 S Corbin Valley Dr, Riverton - 84096-7276, United States (US)
JX EngravePro LLC welcomes you to this website and to its custom engraving studio in Riverton, Utah. This Privacy Policy explains how the company collects, uses, stores, protects, and shares information that relates to you when you visit this website, place an order, request a quote, contact the studio, or use any of the engraving services described here. Please read this policy carefully before you submit any personal information to us.
The services described on this website are developed and operated by the developer JXEngrave on behalf of JX EngravePro LLC, whose studio is located at 13469 S Corbin Valley Dr, Riverton - 84096-7276, United States (US). References in this policy to the company, we, our, and us mean JX EngravePro LLC. By using this website or by providing information to the studio, you agree to the practices described in this policy. If you do not agree with any part of this policy, you should not use the website or the services.
This policy applies only to information collected through this website and through direct communication with the studio. It does not apply to the practices of any third party website that you may reach through a link on this site. The latest version of this policy is always available on this page, and the date of the most recent update is shown at the bottom of the page.
We collect information that you provide to us directly, information that is generated automatically when you use the website, and information that we receive from other sources where we are permitted to do so by law. The exact types of information we collect depend on how you choose to interact with the studio.
Information you provide directly includes your full name, your email address, your phone number, your mailing address, and the content of any message you send to us. When you place an engraving order, we also collect the details of that order, including the type and number of items, the material or finish you request, and the text, names, dates, logos, and artwork that you ask us to engrave. This order information is necessary for us to produce the exact piece you want.
When you place a paid order, we collect limited payment details. Payment card numbers and related financial data are processed directly by our payment processor and are never stored on our own systems. We receive only a confirmation that payment was completed together with the limited information needed to match the payment to your order. We do not ask for or store sensitive information that is not required to provide the services.
We collect information in three main ways. First, we collect information that you give us directly when you fill out the contact form on this website, send us an email, call the studio, or provide details of an order in person. Second, we collect information through the normal technical operation of the website, such as the records that web servers and analytics services create when a browser loads a page.
The technical information we collect includes your internet protocol address, the type of browser and operating system you use, the type of device you are on, the pages you visit, the time and date of your visit, and the website that referred you to us. This information is used to understand how the site performs, to keep the site secure, and to improve the experience for all visitors. It does not tell us who you are by itself.
Third, we may collect information from service providers who support our business, such as payment processors, delivery companies, and website hosting services. We never purchase or acquire personal information from data brokers, and we do not collect information by hidden or deceptive means. When we collect information for a specific purpose, such as a survey or a promotion, we will tell you at the time of collection how that information will be used.
We use the information we collect for clear, limited, and legitimate purposes. We use your contact information to respond to your questions, to prepare quotes and proofs, to confirm the details of your order, and to provide customer support. We use the details of your order to produce the engraving you requested, which means engraving the text, names, dates, and artwork that you approved, and to ship the finished item to the address you provided.
We use technical information to operate and improve this website, to measure its performance, to diagnose technical problems, to prevent fraud and abuse, and to protect the security of our systems. We use your email address to send you messages that are necessary for the fulfilment of your order, such as a confirmation, a shipping notice, or a follow up question. These service messages are a normal part of doing business with you.
From time to time we may send you news about the studio, new materials, or seasonal engraving services, but only if you have chosen to receive such messages. You can opt out at any time by replying to the message, by emailing alert@jxengrave.autos, or by calling +15078078786. We do not sell your personal information to any third party, and we do not use your information for advertising that is based on your personal details without your consent.
Where the data protection laws of your location require a legal basis for the processing of personal information, the company relies on the grounds described in this section. We process information to perform a contract with you, such as when you place an order and we agree to engrave, finish, and deliver your item. Processing of this kind is necessary to provide the services you have requested.
We process some information with your consent, such as when you choose to subscribe to updates from the studio or when you provide us with information that is not strictly necessary for your order. We also process information for our legitimate business interests, which include responding to enquiries, improving the quality of our work, protecting the security of our website, and preventing fraud and misuse of the services.
Where we rely on legitimate interests, we balance those interests against your rights and freedoms, and we only use your information in ways that you would reasonably expect. You may withdraw your consent at any time, although this will not affect the lawfulness of processing that took place before your withdrawal. Where the law requires us to process information, we will comply with the applicable legal requirements.
We keep your personal information only for as long as we need it for the purposes described in this policy, and we delete it or make it unidentifiable once it is no longer needed. Records of engraving orders, including the details needed for repeat engraving and for supporting your purchase, are retained for a reasonable period after the completion of the order.
Contact messages and correspondence are kept while an enquiry is being handled and for a short period afterwards so that we can follow up properly. We may retain information for longer where the law requires it, such as records needed for tax and accounting purposes, or where there is a legitimate need to resolve disputes, enforce our agreements, or investigate security issues.
When information is no longer needed, we delete it securely or take steps to remove details that would identify you. Our retention periods are reviewed on a regular basis to make sure that we never keep information for longer than is necessary to serve you and to comply with the law.
Depending on the laws of your location, you may have a number of rights in relation to your personal information. These rights may include the right to access the personal information we hold about you, to correct information that is inaccurate, to request the deletion of your information, to restrict or object to certain processing, and to receive a copy of your information in a structured, portable format.
To exercise any of these rights, please contact the studio using the contact details at the end of this policy. We will respond to your request within the time period required by the law of your region. We may ask you to verify your identity before acting on your request so that we can be certain we are responding to the right person, and we will not charge you for a reasonable request.
We may decline requests that are unreasonable, repetitive, or excessive, or that would place an undue burden on our operations or compromise the privacy of others. You also have the right to lodge a complaint with the data protection authority in your region if you believe that your information has been handled in a way that does not comply with the law.
This website and the services offered by the studio are directed to adults and to businesses, and we do not knowingly collect personal information from children. The engraving of items made for children, such as gifts, nursery decor, keepsakes, and memorial pieces, is always arranged by a parent, guardian, or responsible adult who provides the necessary details for the order.
If you believe that a child has provided us with personal information without the consent of a parent or guardian, please contact us using the details at the end of this policy, and we will delete that information promptly. We encourage parents and guardians to supervise the online activity of their children and to teach them not to share personal information without permission.
If we become aware that we have collected personal information from a child without proper consent, we will take steps to remove that information from our records as quickly as possible and will not use it for any purpose.
The company operates from the United States, and information collected through this website may be stored and processed in the United States and in other countries where the company or its service providers maintain facilities. If you access this website from outside the United States, your information may be transferred to, and processed in, the United States.
Where we transfer personal information across borders, we take reasonable steps to ensure that it is protected to the standards described in this policy. This may include relying on appropriate safeguards such as standard contractual clauses, or on other lawful transfer mechanisms recognized by the applicable data protection law.
By using this website and providing your information to the studio, you understand that your information may be transferred to the United States and to any other country where our service providers operate. We will always apply appropriate protections to information that crosses a border and will not lower the standard of care described in this policy.
We take the security of your personal information seriously and use appropriate technical and organizational measures to protect it. These measures include secure data handling practices, restricted access to personal information within the studio, the use of encryption where appropriate for data in transit, and regular reviews of our security procedures.
No method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information. We work continuously to protect your information and to keep our systems up to date, and we encourage you to use strong passwords and to protect the devices and accounts you use to contact us.
In the event of a data breach that affects your personal information, we will notify you and the relevant authorities as required by law, and we will take reasonable steps to limit the impact of the breach and to prevent it from happening again.
This website may contain links to third party websites, such as payment providers, social media platforms, and other resources that we believe may be useful to you. These websites have their own privacy policies and terms, and we are not responsible for the practices of those websites or for the information they collect.
We encourage you to read the privacy policy of any website you visit before you submit personal information to it. This Privacy Policy applies only to information collected through this website and through direct communication with the studio, and it does not govern your use of any third party website.
The presence of a link to a third party website does not mean that we endorse or control that website. Your use of any third party website is subject to the terms and policies of that website, and you should make your own decision about whether to share your information with it.
We use analytics tools to understand how visitors use this website. These tools collect information such as the pages visited, the length of the visit, the approximate region of the visitor, and the type of browser and device used. This information is aggregated across all visitors and is used to improve the structure, content, and performance of the website.
We do not serve targeted advertising based on your personal information through this website, and we do not permit third party advertising networks to collect personal information about you while you are here. If we offer marketing communications, we only send them to people who have asked to receive them, and every message includes a simple way to unsubscribe.
The analytics services we use operate under their own privacy policies, and they use the technical data they collect only to report on website activity. You can learn more about the practices of these services on their own websites and, where offered, adjust your preferences with them directly.
We may update this Privacy Policy from time to time to reflect changes in our practices, in the law, or in the services we provide. When we make significant changes, we will update the effective date shown at the bottom of this page, and we may notify you through the website or by email where we have your contact details.
We encourage you to review this policy periodically so that you stay informed about how we protect your information. Your continued use of this website after a change to this policy takes effect means that you accept the updated policy, unless the change requires your consent under the law.
If we make a change that requires your consent and we hold your email address, we will contact you to obtain that consent before the change is applied to information we already hold about you. The previous versions of this policy remain available on request from the studio.
If you have any questions about this Privacy Policy, or about the personal information we hold about you, please contact us. You can reach the studio by email at alert@jxengrave.autos or by phone at +15078078786. Our studio is located at 13469 S Corbin Valley Dr, Riverton - 84096-7276, United States (US).
The company that operates this website and provides the engraving services is JX EngravePro LLC. The services described on this website are developed and operated by the developer JXEngrave. We will make every effort to respond to your enquiry promptly and to resolve any concern you raise in a fair and transparent way.
You also have the right to contact the relevant supervisory authority in your region if you are not satisfied with the way we have handled your personal information. Effective date of this policy: August 28, 2026.